Companion Lifeline Subscriber Assistance: |
This Year | Since 2005 | ||
Assistance Without Transportation to Hospital: |
995 |
4038 |
||
Assistance With Transportation to Hospital: |
308 |
1524 |
||
Total Assisted Subscribers: |
1303 |
5562 |
Lifeline Medication Dispensing Service
Reduce the risk of medication errors.
If you value your health and independence, you know it's important to take medications exactly as your doctor prescribed. Yet improper medication management and falls can get in the way of independent living, creating stress for you and your loved ones.
With the complexity of medications many seniors take, it's no surprise: 1 in 10 hospital admissions for seniors are a result of medication errors.* Companion Lifeline now offers a simple, proven Medication Dispensing Service that can help.
Sound easy? It is—and it's effective. Medication Dispensing Service has been proven to deliver a 98.6% in-home dispensing adherence level among monitored subscribers.
FAQ's
Will the dispenser work during a power outage?
Yes. The dispenser has a rechargeable battery that will provide up to 18 hours of backup power during a power outage. If the power has been out for 10 hours and there is an emergency situation (such as a hurricane or snowstorm) where the power may not be restored for hours or days, please call the Support Center for assistance. NOTE: If you have a phone system that does not operate during a power outage, the dispenser's automatic monitoring service will be disabled.
Is the Companion Medication Dispensing Service compatible with VOIP?
Yes. Just like the Companion Lifeline Medical Alert Service, the Companion Medication Dispensing Service is compatible with VOIP. "Non-traditional" phone services, like VOIP and other digital, broadband or internet-based phone services have important differences from "traditional" telephone services. Also, some of these new services have lower - and sometimes widely variable - reliability and quality of service. Your Companion Medication Dispensing Service depends on the reliability of your phone service. Contact Companion Lifeline for more information.
Who loads medication into the dispenser?
The Companion Medication Dispensing Service is designed to assist people receiving help with medications today. Typically, people receive assistance from family, spouses or visiting nurses. Any of those individuals would be appropriate for loading medications.
Can two people in the same home use the dispenser?
No. Because medications are so important, each person in the home should have his or her own Companion Medication Dispensing Service to avoid errors with medication.
Can the dispenser hold liquid medication?
No. The dispenser should only be loaded with solid medications, however you may use a reminder message to alert you when it is time to take liquid medication.
What if the person using the dispenser is leaving home for an extended period of time?
The dispenser may be taken along. Simply unplug the dispenser and reconnect it in the new location. Then call the Support Center to reactivate the dispenser.
What if no one is home and the red button is not pressed when a message is announced?
The message will be repeated once a minute. After 90 minutes with no response, the dispenser will consider the dose missed and move the medication cup to the missed dose storage bin. NOTE: The Companion Medication Dispensing Service will stop operating if four doses are missed and the missed dose status is not cleared.
What if medications change?
Because medications do change, it is best to load only as many days of medication as makes sense for the user. For instance, if the user has a doctor's appointment in one week, you should only load 7 to 10 days' worth of medication. This will minimize the number of medications cups that will have to be changed.
What is the Monitoring Service?
The dispenser is remotely monitored via phone line. If the subscriber misses a dose, the dispenser automatically places an alert call to the caregiver, enabling the caregivers to respond quickly.
